Google Docs Problem - resolved

Google has let us know that the Google Docs issue previously reported has been fixed. Everything appears to be back to normal for gWhiz applications using Google Docs. (gFlash+, gFlashPro, and gRef).

Google Docs Issue Update

gFlash+ v0.6i and gFlashPro v2.1 are now available from iTunes' AppStore. These updates contain a workaround for an issue caused by a recent (~July 15th) Google Documents change. Techies can read the details here.

Google has told us they will be updating their code to fix the original problem sometime late next week.

Google Docs Problem

Beginning yesterday, our users have been experiencing problems downloading documents from Google.  This issue affects our gFlash+, gFlashPro, and gRef products.  Essentially the issue is caused by incorrect links in the list of documents returned from Google.

Google has acknowledged the problem and has told us that a fix will occur "before the end of the month".  We've asked them to expedite.

With the exception of gFlash+ on iPhone, there are workarounds.  These are all detailed on our forum thread that discusses this issue.  Most users should be able to workaround the issue without too much trouble.

For the free gFlash+ on iPhone, there is no immediate workaround, but we've patched the code to use an alternative download method.  Unfortunately, approval thru the App Store can take as long as 10 days.

We deeply regret the inconvenience this is causing.  It's frustrating for us too.  :-/

You can follow updates either on our forum or on our http://www.twitter.com/gwhizmobile feed.